Frequently Asked Questions
📦 How long does shipping take?
We process orders within 1–3 business days.
Delivery usually takes 7–15 business days, depending on your location.
🚚 Do you offer free shipping?
Yes! We offer free shipping on all orders, no minimum purchase required.
🌎 Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your country.
💳 What payment methods do you accept?
We accept:
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Credit and debit cards (Visa, MasterCard, American Express)
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PayPal
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Apple Pay
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Google Pay
All payments are secure and encrypted.
🔄 Can I return my order?
Yes. You can request a return within 7 days after delivery.
Items must be:
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Unused
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In original condition
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In original packaging
💰 When will I receive my refund?
Refunds are processed within 5–10 business days after we receive and inspect the returned item.
❌ Can I cancel my order?
Yes, you can cancel your order within 24 hours after purchase.
After that, your order may already be processed or shipped.
📦 How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
⚠️ What if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery and send photos of the issue.
We will resolve it as quickly as possible.
📏 How do I choose the right size?
We recommend checking our size chart available on each product page before placing your order.
🧼 How should I care for my products?
To ensure durability:
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Wash in cold water
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Do not bleach
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Air dry recommended
📩 How can I contact support?
You can reach us anytime at:
📧 support@shopcoreflow.com
We usually respond within 24–48 hours.
